Tests and Results

Please help us by ensuring any specimens you are requested to provide are given in the correct container and are labelled. Failure to do so will mean the laboratory cannot process your specimen.

Specimens must be brought in before 10.30am

The clinical staff personally check all results and in many cases these can be given to you by one of our administrative staff. When the results do require discussion you will be advised to make an appointment. Depending on what tests you have had, the results may take different amounts of time to come back to us. Please ask when you have your test done.

Since our telephones are very busy in the early morning, we ask you to telephone for test results
(e.g. blood, urine, x-ray) after 3pm.

Test results

Please ensure that your test results have been received before coming in for a follow-up appointment.

You will be advised of the usual length of time before we can expect results.

Please understand that we are bound to maintain patient confidentiality and therefore we only release results to the patient, unless alternative arrangements have been agreed in writing or if the patient is a child under 16 years of age.


Blood Tests 

Blood tests are not undertaken at the surgery as we have an excellent service at Horsham hospital. The bloods are collected from the hospital and are delivered to Surrey and Sussex Healthcare (SASH) NHS Trust Laboratory. To reduce unnecessary trips to the practice to collect a paper request form and to help prevent lost request slips we are increasingly sending these out electronically (via text, email or through the online service; SystmOnline) However, a paper request form is required for a blood test, therefore electronic copies need to be printed before attending to have a blood test. SASH phlebotomy services are available at East Surrey Hospital, Crawley Hospital, and Horsham Hospital.

  • East Surrey Hospital: Monday - Friday 8am to 5.45pm
  • Crawley Hospital: Monday - Friday 8am to 4.45pm
  • Horsham Hospital:Monday - Friday 8am to 3.45pm

The phlebotomy service at each hospital is a walk-in service for adults, so no appointment is necessary.  Please be aware that at busy times there may be a delay.


Children’s blood testing - Paediatric phlebotomy

This is not undertaken at Horsham hospital and needs to be done elsewhere. This is because children need more time and a more suitable environment for blood testing. Taking blood form children is more challenging and therefore is only undertaken if clinically necessary. Reducing distress is achieved by staff who are experienced and trained in this. We will offer anaesthetic cream to younger patients but please ask if this is needed for older children. 

The Children’s Assessment Unit (CAU) at East Surrey Hospital offers blood tests for children.  This service is strictly by appointment only.  There is usually a week’s wait for phlebotomy appointments at CAU.

Appointments are available for all children from birth to 16 years of age, with a service open until 6pm for school children.  There is also a child play specialist available to assist when required.

To book an appointment ring 01737 768 511 x2878


Crawley Hospital

There are a limited amount of appointments at Crawley Hospital for children 2-10 years old.  There can be a wait of up to a week for phlebotomy appointments. The team will give advice on where to get anaesthetic cream and how to apply it if required.

To book an appointment ring 01293 600 300 x3082


What is a Blood Test?

A blood test is when a sample of blood is taken for testing in a laboratory. Blood tests have a wide range of uses and are one of the most common types of medical test. For example, a blood test can be used to:

Blood test

  • assess your general state of health
  • confirm the presence of a bacterial or viral infection
  • see how well certain organs, such as the liver and kidneys, are functioning

A blood test usually involves the phlebotomist taking a blood sample from a blood vessel in your arm and the usual place for a sample is the inside of the elbow or wrist, where the veins are relatively close to the surface. Blood samples from children are most commonly taken from the back of the hand. The child's hand will be anaesthetised (numbed) with a special cream before the sample is taken.

You can find out more about blood tests, their purpose and the way they are performed on the  NHS website



Horsham Hospital is where most x-rays are undertaken and is the default location unless the type of x-ray is undertaken here or if you wish to elect to have the X-ray at a different location. Please advise staff if another location is preferred. Other locations are East Surrey Hospital in Redhill, Crawley Hospital and Caterham Dene Hospital. X-ray is offered on an appointment system. A walk-in service for chest radiography and urgent cases.

Once a request is made the patient will need to contact Horsham Hospital to make an X-ray appointment by calling 01403 227 036.


A paper request form is not required as the clinician requesting the x-ray sends this request over to the hospital electronically so that the x-ray department have all the details they need to conduct the investigation.

X-rays are often reviewed very quickly by a radiologist (specialist X-ray doctor). We advise that if you are not contacted by the reception team or the clinician requesting the X-ray to contact the surgery in 2-3 days as with blood tests to be told of the result and if any necessary action.


What is an X-Ray?

An X-ray is a widely used diagnostic test to examine the inside of the body. X-rays are a very effective way of detecting problems with bones, such as fractures. They can also often identify problems with soft tissue, such as pneumonia or breast cancer.

If you have a X-ray, you will be asked to lie on a table or stand against a surface so that the part of your body being X-rayed is between the X-ray tube and the photographic plate.

An X-ray is usually carried out by a radiographer, a healthcare professional who specialises in using imaging technology, such as X-rays and ultrasound scanners.

You can find out more about x-ray tests, how they are performed, their function and the risks by visiting the NHS website.


Other imaging

CT and MRI scans are not available directly from the medical practice as these need to be requested directly by specialists. If the clinician believes that such as investigation is required for the patient this means that the patient needs to be seen by a specialist. If a CT or MRI scan is needed, communication of the scan results is from the specialist. The clinician requesting the scan has responsibility of ensuring that this is communicated to the patient and that this fits in with their treatment of management plan as necessary. Please contact the specialist’s secretary if the results are not received as expected. The time that results are expected and the method of communicating these results should be explained prior to the test. If a clinic letter following the specialist’s consultation has been sent out the information and how to contact the department is usually in the letter. 

Ultrasound scans are take place in Park Surgery in Horsham, Horsham Hospital, East Surrey Hospital in Redhill and Crawley Hospital. Park Surgery and Horsham Hospital are where most ultrasound scans are undertaken and are the default locations. However, only certain scan can be taken in certain locations and therefore a referral may be needed to either East Surrey Hospital or Crawley Hospital. 

Results. We advise that if you do not have a followup appointment with the requesting clinician or contacted by the reception team about the result of the scan that you contact the surgery in 1-2 weeks after the scan has been taken. The result will be communicated to you and any necessary action.