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Riverside Medical Practice
About Us
Riverside Medical Practice is situated on the south west side of central Horsham and serves over 11,000 patients living within a 3 mile radius.
Riverside Medical Practice sets measurable standards that take into account our responsibility for delivering national and local priorities in health care. These standards are reviewed regularly and we monitor our performance against the standards set, by clinical audits.
Registration
It is quick and easy to register with a GP using our simple online GP registration form and there is no need to come to the practice. If you prefer, you can attend the practice to collect a registration pack. We are a local GP Practice and have a catchment area for home visiting purposes.
Accessibility Needs
We want to get better at communicating with our patients and ensure you can read and understand the information we send you.
If you find it hard to read our letters or if you need someone to support you at appointments, please complete our Accessibility Needs Form below.
Meet our Team
There are currently 2 GP Partners, 4 Salaried GPs, 1 Clinical Pharmacist, 2 Practice Nurses, Practice & Business Manager, Deputy Practice Manager, Reception Supervisor and 13 administration staff who hold various positions within the practice.
We are also supported by our Primary Care Network (PCN) team of Clinical Pharmacists, Paramedics, Physician Associate, First Contact Physiotherapist, Social Prescribing Link Workers, Care Coordinators and Health & Wellbeing Coaches.
Our Reviews
We encourage our patients to let us know about their positive experiences at our practice.
Leave a review on iWantGreatCare
You can see what others have said about us on iWant GreatCare
Alternatively, if you've had a bad experience we'd also like to know. Please contact us and let us know how we can improve.
Practice Information
Parking
There is a small car park at the front of the building for our staff.
Patients may park at the practice only if they are attending the surgery for an appointment and if there is space. Under no circumstances should patients double park or block the entrance to the car park – this is dangerous and obstructive.
There are car parks very nearby including Waitrose, Sainsbury's and Blackhorse Way car parks. Patients should use these if there is no parking at the surgery.
Anyone parking at the surgery when we are closed will be issued with a Parking Charge Notice.
Disabled Access
- There is a ramp at the side of the building leading to an automatic door for wheelchair and pushchair access.
Patient Group
We are interested in hearing your views about the surgery, how well we are doing and how we may be able to improve the services we offer you – we can only do this with your help. You can find out more here
Our Mission Statement
At Riverside Medical Practice we are very proud of the service we provide. We aim to practice modern, high quality, patient driven and innovative care and we believe that all patients have a right to equal access to medical care.
We will:
- Provide a service which puts patient welfare at the heart of all we do
- Nurture a culture which is innovative, forward looking and adaptable
- Convey compassion in word and action
- Assess and respond to needs
- Show courtesy
- Value each person as a unique individual
- Work as a cohesive team
- Value the contribution of each team member
- Speak and act truthfully
- Be accountable for our actions
- Adapt to change
- Build on achievements
GP Patient Survey
The GP Patient Survey is an independent survey run by Ipsos MORI on behalf of NHS England. The survey is sent out to over two million people across England. The results show how people feel about their GP practice.
Our overall CQC Rating was: GOOD
The Care Quality Commission (CQC) makes sure hospitals, care homes, dental and GP surgeries, and all other care services in England provide people with safe, effective, compassionate and high-quality care and encourages them to make improvements where possible.
SEE THE FULL REPORT