Request a Repeat Prescription

All repeat prescription requests take at least 7 working days.

To ensure patient safety we do not accept prescription requests by telephone.

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Use the NHS App

Riverside Medical Practice would like to invite you to use The NHS App

Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet.

The simplest and quickest way to order your repeat medication is by using the NHS App which links directly to your Prescription record at the Practice.


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Order Online with SystmOnline

Request repeat prescriptions online with delivery of your prescription to your preferred pharmacy

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You can order your repeat prescription online using SystmOnline.

The simplest and quickest way to order your repeat medication is by using SystmOnline which links directly to your Prescription record at the Practice.


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Online Form

If you're not registered with our online services, you can use our online form

If you do not have a SystmOnline account, you can still order your repeat prescription via our online Repeat Prescription form. No account required.

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Your Local Pharmacy

Pharmacies offer a prescription collection service from our Practice

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Pharmacy Ordering / Collection Service

Your pharmacy can also order your medication on your behalf. This saves you time and unnecessary visits to the Practice. Please contact the Pharmacy of your choice for more information if you wish to use this service.

please allow extra time if ordering by post or via your pharmacy (please note this does not include the time for the Pharmacy to dispense your items). We suggest you aim for a period of 1 week between putting in your request and collecting your medication, so please order when you have 7-10 days' supply left.

Find a pharmacy

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In Person

You can order in person by returning the prescription token you receive from the pharmacy for the required medications.

Alternatively, you can submit a handwritten request. You may also write out an order for someone else, providing you include the patient's name and date of birth and requested medication.

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By Post

You can post your prescription token or written request to us at the Practice.

You must include a stamped addressed envelope for return by post if you will not be able to pick up your prescription from the Surgery.

Please allow at least 10 working days if requesting your medication by post.

Please Remember

If you need your prescription issued very early or for a longer duration than usual because you are going on holiday, please explain your need in writing on the form. Usually we do not issue prescriptions more than 10 days before they are due.

Certain medical conditions and medication require regular monitoring. This means you may need to have blood tests taken, blood pressure checks or reviews of your condition on a regular basis to ensure that your medication is still appropriate. We will notify you when a review is due and if you need to see the doctor or nurse before your next prescription can be issued. Please ensure you make this appointment at least 2 weeks before you run out of medication. It is very important to attend your review appointment.

  • All repeat prescription requests take at least 7 working days.
  • You may have to come in and see the doctor before the medication is issued, so make sure you order your medication in good time.
  • Repeat prescriptions for HRT or the contraceptive pill will be provided by the clinician after health checks are made. If you run out before you can get an appointment you can order an emergency supply.

We are NOT able to action same day prescription requests.

Repeat Dispensing

If you, or someone you care for, use the same medicines regularly, you may be able to benefit from repeat dispensing from your pharmacist.  This means you won't have to visit the surgery every time you need more medicines. 

 Further Information