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Riverside Medical Practice
Appointments
Help Us Help You – Avoid Non-Urgent Requests on Mondays
Mondays are our busiest day for urgent, same-day medical needs, as many issues arise over the weekend that require prompt attention. To help us prioritise patients who need on-the-day care, we kindly ask that routine requests, such as prescriptions, ongoing or recurrent issues, and general enquiries, are made on other weekdays whenever possible.
Thank you for helping us keep care available for those who need it most.
Request an Appointment
All appointments are now booked online, between 7.30am and 6.30pm Monday to Friday.
Additional Health Care Services
Life Threatening - Go to A&E
If you or someone you know has a life-threatening condition, such as loss of consciousness, chest pain, breathing difficulties etc, you should call 999
In an EMERGENCY call 999.
Emergencies are situations that cannot be managed at home and may be life threatening
Self-Care
Help and support available from many National and Local Organisations
Self-Care
Help and support available from many National and Local Organisations
Clinical Surgery Times
Appointments are available between the following hours:
| Day Monday | Morning 8:30am to 12:30pm | Afternoon 2pm to 5:30pm |
| Day Tuesday | Morning 8:30am to 12:30pm | Afternoon 2pm to 5:30pm |
| Day Wednesday | Morning 8:30am to 12:30pm | Afternoon 2pm to 5:30pm |
| Day Thursday | Morning 8:30am to 12:30pm | Afternoon 2pm to 5:30pm |
| Day Friday | Morning 8:30am to 12:30pm | Afternoon 2pm to 5:30pm |
Appointment Reminders
We can now send you a confirmation and reminder text message about your appointment. If you are happy to receive a message by SMS text please let reception know or fill out this consent to leave messages form.
Enhanced Access
As part of the government drive to enable patients to access GP appointments from 8am to 8pm, 7 days a week, we offer an Enhanced Access service through our Primary Care Network (PCN) for our patients. The service offers remote telephone and face-to-face appointments with a variety of clinicians, including GPs, Nurses and Pharmacists and are available throughout the week and Saturdays.
The appointments are pre-bookable only and appointments can be made via the surgery.
To access these appointments you must be willing to consent to the sharing of your medical record.
Help Us to Help You
Please follow this useful advice to help make our appointment system run a smoothly as possible
- Please turn up in good time for your appointments. We apologise if we sometimes run late. We do our best to keep to time. We do advise to leave an extra 30 minutes after the start of your appointment time to be seen and to account for any delays.
- Have a think about what you would like to discuss with the doctor beforehand and work out what is the most important issue to be dealt with. If you have multiple problems please do not be offended if you are asked to make another appointment, as more time may be required to deal effectively with each issue.
- Use your doctor's appointment wisely. Different health professionals including clinical pharmacists, paramedics, nurses, health care assistants, physiotherapist and physician associates can help you too and may be able to deal with your problem more appropriately.
- Unless you have been asked to come in for a medication review with your doctor it is best not to see a doctor for a repeat prescription request. Simply fill in the form at reception or request the medication on the website.