New Patient Registration

We have an open list and welcome requests for registration from patients living in or moving to the practice area.

New patients must live within our practice boundary to be able to register with us - we do not accept patients who live outside this area. If in doubt, please check with Reception.

Please note due to the high levels of patients wishing to register with us, it is taking up to 3 weeks for patients to be registered onto our system. Please ensure you have at least 6 weeks worth of medication from your previous gp practice.

Live within our Boundary Area?

Every GP practice has a specific registration area and our area map is displayed below. We will happily register any patient who lives in this area, please note you may be asked for proof of address. If you move, but remain in our practice area we can continue to be your GP, please let reception know of your new contact details.

Please note: if you move outside of the practice boundary you will be asked to register with another surgery that covers your new address.

Registration Forms

Online Registration Form

Online Registration Form - Under 16s

Application for Online Access

Bringing Medical Records from Abroad

At Riverside Medical Practice, we want to make sure your NHS medical record is accurate, safe, and complete. If you have recently moved to the UK or previously lived abroad, you may want to give us documents from your medical care overseas.

Do I need to translate my foreign medical record?

Yes. If your documents are not in English, it is your responsibility to arrange and pay for an official translation.

Why do they need to be translated?

We need accurate English translations so that our clinicians can safely understand your past conditions, medications, tests, and treatments.

What type of translation do I need?

You will need a certified or professional translation with an official stamp or confirmation of accuracy.

What should I do?

Arrange a certified translation.
Bring both original and translated versions.
We will review and add relevant information to your NHS Record.

What if I don’t provide a translation?

We cannot use untranslated documents for your NHS care.

We’re here to help. If you have any questions, please speak to our Reception Team.

Change of Personal Details

If you change your name, address or telephone number please remember to inform the surgery. This may be done either by visiting the surgery, phoning us, submitting our change of personal details form or by updating your record online (you need to be a registered SystmOnline user).

Please remember if you are being seen at the hospital to notify them of any changes.

Submit a change of personal details form

Temporary Services

An appointment for immediately necessary treatment is only available to people who are not registered at any place in our practice area and who require GP services. People who have incurred an accident or medical emergency should attend the Crawley Urgent Treatment Centre or A&E. If the resulting condition is potentially life threatening an ambulance should be called using the 999 service.

In addition, if you are away from your normal place of residence and are staying within our practice area for more than 24 hours and less than 3 months, you may also request an appointment.

Further Information on Temporary Registration