Opening Hours

When We're Open

Day Monday Hours 8:00am - 6:00pm
Day Tuesday Hours 8:00am - 6:00pm
Day Wednesday Hours 8:00am - 6:00pm
Day Thursday Hours 8:00am - 6:00pm
Day Friday Hours 8:00am - 6:00pm
Day Saturday Hours CLOSED
Day Sunday Hours CLOSED

The telephone lines are open: 09:00am to 5:00pm Monday to Friday.

If you are calling for any other reason than to book an appointment on the same day, to request a visit for the same day or for a medical emergency situation then please call after 10.30am when our lines are less busy.


Crawley UTC (located at Crawley Hospital)

From the 20th May 2024 opening hours will change to: 7:30am-10:00pm Seven days a week


Clinical Surgery Times

Day Monday Morning 8:30am - 12:30pm Afternoon 2:00pm - 5:30pm
Day Tuesday Morning 8:30am - 12:30pm Afternoon 2:00pm - 5:30pm
Day Wednesday Morning 8:30am - 12:30pm Afternoon 2:00pm - 5:30pm
Day Thursday Morning 8:30am - 12:30pm Afternoon 2:00pm - 5:30pm
Day Friday Morning 8:30am - 12:30pm Afternoon 2:00pm - 5:30pm

We are closed on bank holidays. To view the surgery closures, please visit our events and closures page

When We're Closed

Please note that Riverside Medical Practice is closed from 6:30pm to 8:00am the following day and closed on weekends.

In an EMERGENCY call 999.

Emergencies are situations that cannot be managed at home and may be life threatening

Less than urgent

If you need medical advice or to see a doctor call 111. There will be someone to provide you with advice and to direct you to a clinician if it is necessary.

Minor Injury Units (MIU) and Urgent Treatment Centres (UTC)

Before going to Accident and Emergency (A&E) consider if you would get the right treatment at a minor injury unit (MIU) or urgent treatment centre (UTC). You won't need an appointment and they can help with injuries like cuts, sprains and strains, bruises and fractures, wound infections and minor burns and scalds. Minor injuries units and urgent treatment centres cannot treat chest pains, breathing difficulties, major injuries, pregnancy problems, overdoses and conditions likely to require hospital admissions.

Local Minor Injury Units (MIU) & Urgent Treatment Centres (UTC):

MIU Horsham (located at Horsham Hospital)
01293 600300 Ext 7202

Opening hours: 9:00am-5:00pm Monday - Friday

Crawley UTC (located at Crawley Hospital)
01293 600300 Ext 4141

From the 20th May 2024 opening hours will change to: 7:30am-10:00pm Seven days a week

Days Clinicians Available for Patient Consultations

The following table of usual working days is for guidance only. Clinicians may be absent due to annual leave or training or may be unavailable for general practice appointments if they are running specialist clinics.


  • Dr Matthew Davies: Monday, Tuesday, Wednesday, Thursday
  • Dr Phinal Patel: Tuesday, Wednesday, Thursday, Friday
  • Dr Sanam Sadiq: Monday, Tuesday, Friday
  • Dr Samir Khan: Monday, Tuesday
  • Dr Emma Jende: Monday, Tuesday, Wednesday, Friday
  • Manish Pankhania (Clinical Pharmacist): Monday - Friday
  • Elizabeth Redwood (Practice Nurse): Monday - Friday
  • Mairi Hibberd (Practice Nurse): Monday - Friday
  • Andrea Power (Practice Nurse): Monday – Friday


Use NHS 111 when it's a concern, but less urgent than 999.

The NHS non-emergency service.


NHS 111 is the NHS non-emergency service. It's fast, easy and free. Visit the website or call 111 and speak to a highly trained adviser, supported by healthcare professionals. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.